E-business for end users
Modern webshops are more than pure online sales platforms. They are a marketing instrument, product catalogue and a Web 2.0 application in one and are smoothly integrated into a company's Internet presence. Integrating shops into the ERP or CRM system enables the data and functions available there to be used, for example, master data, pricing and checking availability.
B2C Webshops by Sybit
Sybit end-user shops are based on SAP e-commerce and are adapted and supplemented according to your individual requirements. For example, by our tried and tested Sybit AddOns, developed in numerous customer projects.
A suitable solution is, therefore, offered for every requirement - and in addition:
- Prepared interfaces to the SAP backend system
- Attractive layout which is adapted to your corporate design
- Product presentation with marketing and multimedia content
- User-friendly product configuration
- Visualization of configurable products
- Integration into social networks such as Facebook, Twitter etc.
- Support of cross-selling and discount campaigns
- Processes for user registration
- Evaluation functions
- Notepad functions
- Credit card processing
- Display of list prices with calculation of taxes and shipping costs
- Analysis functions
Product presentation with marketing and multimedia content
Online product catalogues have many advantages compared to printed versions. One of them is the possibility of integrating widely different content. Therefore, product videos, animation, photos and text, for example, can be included. Or also search functions, showing customers the desired products.
Visualizing configurable products
Particularly in the case of complex products, customers need help to be able to configure them accurately. The SCV (Sybit Configuration Visualizer) offers precisley that by showing the result of each single option graphically directly during configuration.
Integration into social networks such as Facebook, Twitter etc.
Social networks are playing an increasing role also in business. With their help, customers can recommend products to others by clicking the mouse directly in the shop and publishing it on Facebook & Co. Your product range is, therefore, also present outside your own webshop, and opened up to new groups of customers.
Support of cross-selling and discount campaigns
Product recommendations and cross-selling functions support the customer in his product search. As, in addition to the actual product searched, matching accessories or superior products are shown.
Coupons that have been sent in the course of discount campaigns, for example, can be redeemed in the shop.
Both offer the possibility of generating higher sales figures.
Evaluation functions
Let the customers in your shop become a community where they can recommend products to one another, write reviews, or offer help in searching for products. This not only raises customer satisfaction, but also customer loyalty to the company.
Analysis functions
Would you like to find out more about your customers? That is also no problem in a webshop. With SAP BI or Google Analytics, you can check whether your customers have found the articles searched, which products are in demand, or how customers navigate through the catalogue.
