Success Stories  to overview

Putzmeister mobilises sales

The previous quotation process at Putzmeister was based on an in-house development, which was not linked to the SAP R/3 system. The result: sales representatives did not have access to certain master data. Data entered by the sales representatives had to be additionally transferred manually into the R/3 system in the sales department. That in turn meant an increase in the work involved and more frequent errors. The solution: implementing SAP CRM and SAP Mobile Sales enabled the entire quotation process to be uniformly based on SAP.

New sales processes with SAP CRM and SAP Mobile Sales

Features & Focus

• Mapping the sales processes with SAP CRM
• Preparing and providing existing master, configuration, and pricing data in SAP R/3 for use in SAP CRM
• Add-on: research possibility for produced machines in stock
• Add-on: possibility for customers to enter the required lacquering for the machine

Achievements & Accomplishments

• Provision of quotation relevant data and functions for both in-house sales staff and sales representatives in the field via SAP CRM or SAP Mobile Sales
• Uniform quotation process based on SAP
• Maintenance of quotation relevant data in one system only, holding redundant data is no longer necessary
• Regular, automated data matching between the systems, manual data maintenance in the R/3 system is no longer necessary
• Automatic transfer of quotations into the R/3 system
• Uniform pricing in all systems
• Possibility of researching on advance orders
• Colour sheet for the schematic representation of vehicle lacquering

Facts & Factors

• In-depth configuration knowledge due to Sybit's involvement in IPC product development at SAP
• Professional and reliable time and project management
• Cost-saving solution due to an optimised system landscape

Tools & Technologies

• Internet Pricing and Configurator (IPC), Variant Configurator (VC)
• SAP CRM, SAP Mobile Sales
• SAP R/3