Modern cloud solutions from SAP: SAP C/4HANA is the fourth-generation CRM
To meet the increasing demands that customers place on your company, you need modern technologies that can be developed and help you establish lasting customer relationships. In other words, you need solutions such as SAP C/4HANA that enable your company’s employees to pick up and accompany customers at any point on the customer journey.
Based on innovative, state-of-the-art cloud technologies and with a modular design, the SAP C/4HANA suite not only offers fantastic opportunities to form unique customer experiences; it also provides seamlessly integrated systems that help you keep track of increasingly complex IT environments and processes, and control them in a targeted manner.
SAP C/4HANA unites technologies and solutions for all specialist areas in a single in-memory suite. The features on offer include a Machine Learning application and the Internet of Things combined with classic CRM functions. At the same time, it harmonises your entire customer data and breaks down the data silos used up to now. This gives your company an even more comprehensive view of your customers.
With the SAP Customer Data Cloud, you can transform anonymous visitors into loyal customers. At the same time, you will be building up lasting trust by giving customers control over the use of their personal data.
Contextual data in real time. With the SAP Marketing Cloud, you can create extensive customer profiles that enable you to address your customers in an even more individual and targeted manner. In this way, you can get to know your customers better and make your products and services really relevant to them.
Better E-Commerce across channels. The SAP Commerce Cloud is the ideal foundation for your digital customer platform, regardless of whether it is a classic online shop or modern service portal connected to a spare parts shop. This solution opens up entirely new opportunities for your online retail.
More than just CRM. Would you like to optimise sales processes while impressing your customers at the same time? It really is possible. SAP Sales Cloud provides you with a comprehensive view of your customers at all times, no matter where you happen to be – allowing you to recognise today what your customers will want tomorrow.
What can we do for you?
Do you have any questions about our services or do you wish to arrange a consultation? We shall be pleased to assist you and look forward to meeting you. Simply get in touch with us.